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Features

Everything Soonbeam does for your email

From the question in a customer's email to a reply in your own words. Here is what each part does.

And the small things that help

A few more ways Soonbeam saves you typing, wherever you are.

Reply by voice

Say your answer out loud and Soonbeam writes it up. It only ever gets the text, never the audio.

Notes in, email out

Jot down a few points and Soonbeam turns them into an email in your style.

Fix it in one sentence

Something off? Say what to change and Soonbeam updates the email.

Work as a team

Everyone connects their own mailbox. The knowledge base is shared, your email stays yours.

Phone and computer

Soonbeam runs in the browser on both. Apps for iPhone and Android are on the way.

Shows its sources

Every answer shows where it came from: your knowledge base or an email you sent before.

Two things Soonbeam never does

Other tools give you more to set up. Soonbeam gives you less to do, within two firm limits.

  • It never sends an email without you

    Soonbeam writes the reply. You read it and send it yourself.

  • It never makes things up

    Not sure about an amount or a date? Soonbeam asks you. It never fills in the blanks on its own.

Why not just use
ChatGPT or Claude?

A chatbot can write an email. Soonbeam answers your customers.

With a chatbot like ChatGPT or Claude

Every email is a small project.

Getting the email in

Copy, paste and explain. Every single email.

Your prices

Typed out again, or left as [your price].

How it sounds

“I would be delighted to…” Not you.

Sending

Copy it back, tidy it up, then send.

With Soonbeam

Every email is a few taps.

Getting the email in

Already there. Soonbeam is your email app.

Your prices

From your knowledge base, every time.

How it sounds

“Happy to come round on Saturday.” You.

Sending

One tap, read it, send.

ChatGPT and Claude are great at lots of things. Soonbeam does one thing: your customer email.

You run the business
Soonbeam does the email