soonbeamYour know-how in one place
Your prices, way of working, lead times and terms, kept together. Every reply gets them right, without you typing them again.
A garden design is €450, deducted from the build if the client goes ahead.
I visit first, then send a quote within a week.
Maintenance is €52.50 an hour, green waste removal included.
It fills up from what you already know
Tell Soonbeam something, add a document or point it to your website. Soonbeam also suggests facts from email you've sent.
When you connect your mailbox, it reads your sent email from the last six months once, to make those first suggestions.
Add, search and change it any time
Prices go up, lead times change. Search for a fact and change it, or add a new one whenever you like. Suggestions from your email are yours to add, change or skip.
Maintenance is €52.50 an hour, green waste removal included.
Every answer shows its source
When a reply uses a price or a way of working, you see where it came from: your knowledge base, or an email you sent before.
Not in there? Then Soonbeam asks you. It never fills in an amount or a date on its own.
3 already answered from your own writing
€450, deducted from the build if you go ahead. From your knowledge base
Within a week of the visit. From your knowledge base
Yes, for €52.50 an hour. Your earlier email, 12 Sep
One knowledge base for the whole team
Everyone connects their own mailbox, and nobody reads a colleague's email. What the business knows is shared, so every reply quotes the same prices.
- Shared with the team: prices, way of working, lead times
- Only yours: your email and your past replies
- Roles for owner, admin and member
People2
What you share, and what you do not
Questions about the knowledge base
What goes in the knowledge base?
The things customers ask about: your prices, how you work, lead times and your terms. They're grouped into categories such as Prices and payment, How you work and What you do.
How does it get filled at the start?
When you connect your mailbox, Soonbeam reads your sent email from the last six months once and suggests facts from it. You can also tell it things, add documents or point it to your website.
What if something isn't in it?
Then Soonbeam asks you. It never fills in an amount or a date on its own.
Can my colleagues read my email?
No. Everyone connects their own mailbox, and nobody reads a colleague's email. Only the business knowledge base is shared: prices, way of working and lead times. Your email and past replies stay yours.
What roles are there in a team?
Three: owner, admin and member.
You run the business
Soonbeam does the email
We'll email you as soon as a spot opens up.