soonbeamSoonbeam is an email app for freelancers and small teams. It finds the questions in each email, you tap your answers, and it writes the reply. This page covers the basics.
On this page
Getting started
From waitlist to your first reply, in four steps.
- Join the waitlistLeave your work email address. Soonbeam is invite-only, and we let businesses in a few at a time.
- Sign inWhen you get your invite, go to app.beeylo.com and sign in with Google, Microsoft, Apple or email.
- Connect your mailboxGmail, Google Workspace, Outlook, Microsoft 365 or your own domain. No rules or filters to set up.
- Answer your first emailOpen an email, tap an answer to each question, read the reply and send it.
Account and access
How do I get access to Soonbeam?
Soonbeam is invite-only for now. Join the waitlist with your work email address. We let new businesses in a few at a time and email you as soon as a spot opens up.
How do I sign in?
Go to app.beeylo.com and sign in with Google, Microsoft, Apple or your email address. The address still carries our old name, Beeylo.
My sign-in link didn't arrive. What now?
Sign-in links and invitations come from Soonbeam by email. Give it a minute and check your spam folder. Still nothing? Email us at [email protected].
Can I add my colleagues?
Yes. Invite them to your team. Everyone connects their own mailbox, and the team shares one knowledge base. There are three roles: owner, admin and member.
Can my colleagues read my email?
No. No one reads a colleague's email. Only the knowledge base of the business is shared with the team. Your email and your past replies stay yours.
Answering email
How does answering an email work?
Soonbeam reads each new email and picks out the questions. For each question you get a few answers to tap, or you type or say your own. From your choices, Soonbeam writes the reply in your writing style.
Does Soonbeam ever send anything on its own?
No. You read every reply and send it yourself. Nothing goes out without you.
What if Soonbeam isn't sure about something?
If Soonbeam isn't sure about an amount or a date, it asks you first. It never fills in the blanks on its own.
Where does the information in a reply come from?
Every answer shows where it came from: your knowledge base or an email you sent before.
How do I change a reply?
Say in one sentence what should be different, like "it's 90, not 30", and Soonbeam updates the email.
Can I answer by voice?
Yes. Say your answer out loud and Soonbeam writes it up. Soonbeam only receives the text, never the audio.
Can I write a new email from a few notes?
Yes. Jot down a few points and Soonbeam turns them into an email in your style.
Which languages does Soonbeam support?
Dutch and English. Soonbeam replies in whichever language your customer writes in.
Knowledge base and writing style
What is the knowledge base?
One place for what your business knows: your prices, how you work, lead times and terms. Soonbeam uses it when it writes your replies.
Where do the facts in my knowledge base come from?
From what you tell Soonbeam, from documents and your website, and from facts Soonbeam suggests from emails you've sent. When you connect your mailbox, Soonbeam reads your sent email from the last six months once, to make those suggestions.
Can I change what's in it?
Yes. You can add, search and change facts at any time.
How does Soonbeam learn my writing style?
From emails you've sent: how you open, phrase and sign off. You can also fill in or adjust your style yourself.
What does my team share?
The knowledge base of the business: prices, process and lead times. Your email and past replies are only yours.
Mailboxes and devices
Which mailboxes work with Soonbeam?
Gmail, Google Workspace, Outlook, Microsoft 365 and your own domain, wherever it's hosted. For your own domain, Soonbeam looks up the server settings for your address.
Do I need to set up rules, filters or folders?
No. Connect your mailbox and you're done.
Can I keep using my usual email app?
Yes. Your email stays in your own mailbox, so the email app on your phone or computer works as normal. You keep your address too.
Does Soonbeam work on my phone?
Yes. Soonbeam runs in the browser on your phone and computer. Apps for iPhone and Android are on the way.
Does Soonbeam handle attachments?
Yes, just like your usual email app. From PDFs, Soonbeam reads the text, such as the amount and due date on an invoice.
Can I get my data into my own CRM?
Yes. There's a read-only API for developers. The documentation is at beeylo.com/developers, still under our old name.
Privacy
Does anyone at Soonbeam read my email?
No. Your email is processed to find the questions and prepare your reply. No one at Soonbeam looks at it, and everything is encrypted in transit.
Is my email used to train AI?
No. Training is switched off at both language model companies we use, Mistral and Anthropic.
Where is my data stored?
In Frankfurt, Germany, and our server runs in Amsterdam. To read email we use Mistral, a French company. To write replies we use Anthropic, a US company. There's more on our privacy and security page.
Does Soonbeam hear my voice?
No. Your phone or browser (Apple or Google) turns speech into text, on the device where it can. Soonbeam only receives the text.
Billing and cancelling
What does Soonbeam cost?
€39 per user per month, excluding VAT. One price, with every feature included. See pricing.
How do I pay?
Once you're in, you start your subscription in the Soonbeam app, in your browser. You pay per user per month.
How do I cancel?
Go to Settings in Soonbeam and choose Delete account. You can do this at any time.
What happens to my data when I leave?
Everything Soonbeam stored is deleted with your account. Your email stays in your own mailbox, so you don't lose any of it.
Contact us
Question not here? Send us an email.
For any question about Soonbeam, not only privacy.
