soonbeamYou can delete your Soonbeam account at any time. This page explains how, with or without the app, and what happens to your data.
In the app
- Open the Soonbeam app and go to Settings, at the very bottom.
- Choose Delete account.
- Read what will be removed and confirm.
Your account is deleted right away. If you are the owner of a team with other members, hand over the ownership first. If you connected a mailbox that you share with your team, stop sharing it first. The app tells you when this applies.
Without the app
Cannot open the app? Email us from the address you use for Soonbeam, with the subject “Delete account”:
We check that the request comes from you and delete your account within one month.
What gets deleted
- your account and sign-in details;
- your connected mailboxes, including the stored passwords and sign-in tokens (for a Google mailbox, Soonbeam also withdraws its access to your Google account);
- the mail Soonbeam stored, your cases and replies, and the attachments it kept;
- what Soonbeam knows about your business (your facts and documents);
- how you write: your examples, earlier replies and writing preferences;
- your signature and settings.
What stays
- Your mail in your own mailbox. Soonbeam never removes it.
- Facts you shared with a team stay with that team. Your own facts are deleted.
- Copies in our database backups, which disappear as those backups are replaced.
More about your data is in our Privacy Policy.