soonbeamThese terms apply to Soonbeam: the app on the web, iOS and Android and the services behind it. Soonbeam is offered by Beeylo, Rucphenseweg 38, 4882 KC Klein Zundert, the Netherlands, Chamber of Commerce (KvK) number 42050169. Soonbeam is a trade name of Beeylo, and Soonbeam was previously called Beeylo. In these terms, “we” and “us” mean Beeylo. By using Soonbeam you agree to these terms. How we handle your data is set out in our Privacy Policy.
What Soonbeam does
- You connect your own business mailbox. Soonbeam reads the mail that comes in, shows what needs a reply, and prepares replies from what you wrote before and what you told Soonbeam about your business.
- Soonbeam never sends anything by itself. A reply goes out only when you press Send, from your own mailbox and in your own name.
- Soonbeam does not pay, accept or cancel anything on your behalf.
Who Soonbeam is for
- Soonbeam is meant for use in your business or profession. You must be at least 18 years old.
- Connect only mailboxes you are allowed to use. If a mailbox belongs to your company, make sure you may connect it.
- One account is for one person. Keep your sign-in details to yourself. In a team, each member uses their own account.
What you send is yours
You decide what goes out. Read every reply before you press Send: you are responsible for the content of the mail you send, including prices, dates and promises in it, and for any files you attach.
AI can make mistakes
Soonbeam uses AI to read your mail and prepare replies. AI can misread a message, miss a question or get a detail wrong, such as an amount, a date or a name. Soonbeam marks what it is unsure about and leaves that to you, but it will not catch everything. Check what Soonbeam shows you before you rely on it, especially amounts, due dates and anything you commit to.
Your contacts' details
The mail you receive contains details of your customers, suppliers and other contacts. For those details you are responsible under privacy law, and Soonbeam processes them on your behalf: only to provide Soonbeam to you, in the way described in our Privacy Policy, with the service providers listed there, and with the security measures described there. We keep them confidential, we help you when one of your contacts asks about their data, and we tell you without delay if a data breach affects them. When you delete your account, we delete them along with the rest of your data. The details are in our Data Processing Agreement (draft).
Fair use
You use Soonbeam only for lawful purposes. You may not:
- use Soonbeam to send spam or unwanted bulk mail;
- misuse the service, overload it, or bypass its security or limits;
- access mailboxes, accounts or data that are not yours;
- copy, reverse-engineer or resell Soonbeam.
Test phase and availability
Soonbeam is new and still being tested and developed. We may add, change or remove features, and the service may be interrupted for maintenance or because something goes wrong. During this phase Soonbeam is provided as is: we do our best, but we cannot promise that it is always available or free of errors. Your mail always stays in your own mailbox, so you can keep working from there.
What it costs
Soonbeam has one plan: €19 per user per month, excluding VAT, with a free first week and everything included, such as multiple mailboxes, mailbox sharing with colleagues and a shared knowledge base. We do not charge anything during the test phase. Before any payment starts, we will tell you the price, how payment and cancelling work, and when it begins, and you choose whether to continue.
Liability
We are not liable for indirect or consequential damage, such as lost revenue, a missed deal or the consequences of a reply you sent. Our total liability is limited to the amount you paid us for Soonbeam in the twelve months before the damage occurred. These limits do not apply to damage caused by our intent or deliberate recklessness, or where the law does not allow them.
Stopping and deleting your account
- You can stop using Soonbeam at any time. You can disconnect a mailbox in the app, after which Soonbeam stops reading it.
- To delete your account and all data stored with it, open Settings in the app, scroll to the bottom and choose Delete account. Soonbeam then deletes everything right away, as set out in our Privacy Policy. Without the app, use our account deletion page or email [email protected] with the subject "Delete account" and we handle it within one month.
- We may suspend or end your access if you break these terms or misuse the service. Unless it is urgent, we tell you first.
Changes to these terms
We may update these terms. For significant changes we will let you know in the app or by email before they take effect. The date at the top shows when the terms were last changed.
Governing law
These terms are governed by Dutch law. Disputes go to the competent court in the Netherlands, unless the law requires otherwise.
Contact
Questions about these terms? Email us at [email protected].